Blackboard Learn ™

System Announcements

• Safari Internet Browser Incompatible with Blackboard (Thursday, April 19, 2018)
  

  Please avoid using the Safari Internet browser when using Blackboard. Safari recently updated and caused incompatibility between the 2 systems. 

  A Blackboard update will take place shortly after the spring semester which should correct the problem.

  Until then, we suggest using Google Chrome or Firefox when utilizing Blackboard.

• 2018 Spring Blackboard Information (Friday, April 13, 2018)
  

  Welcome to our new and improved Blackboard! Use the same Blackboard username and password as you always have to log in.

  New students should use everything BEFORE the @ in their college email address for their username and their 8 digit date of birth (mmddyyyy) for their password.

  Passwords can be changed quickly and easily by clicking the Personal Information link under Tools after a successful log in (upper, left-hand side).

• Read Before Login or If You Need Support... (Thursday, February 1, 2018)
  

  (Friday, December 15, 2017)

  What is my Blackboard USERNAME and PASSWORD?
  
  For all users, the username is everything before the @ symbol in their CCC email address (@student.cccnj.edu). Typically, the username is the first letter of the first name + last name + (a number if the name is common). Example: jsmith, jsmith2, jsmith3... If you don't know your email address, please call the HELPDESK at 856.691.8600 x1411 and ask the support person for help with your college email account.

  The password for students is their 8 digit birth date (MMDDYYYY) unless they have elected to change it. The password for instructors is given by the Blackboard Administrator.

  If you have forgotten your password and need to reset it, click  "Forgot Your Password?"  located under the username and password fields above. After clicking, you will be asked to enter your first name, last name, and either username or email address (use CCC email address only). A password reset message will be sent to your CCC email inbox. Follow the instructions in the message to reset. 

  If for some reason, you are unable to reset your password using the instructions above, you may complete a Blackboard Technical Support Request Form.
  

  Students taking ONLine & HYBrid courses should complete the Distance Learning Orientation before accessing Blackboard.

  A Demo Course is also available for those wishing to learn more about using Blackboard. To be enrolled in the demo course, email Judy at jcirucci@cccnj.edu or try to self-enroll by locating the Training folder in the Courses List and then CCC Blackboard Demo Course. 

  Please be aware that new student accounts are not created until students are uploaded into courses for each new term, which typically doesn't occur until 3-4 days before semester or session start. 
  
  VIDEO TUTORIALS for students are available on this website: On Demand Blackboard Tutorials
  
  What is Blackboard (or Bb)?
  
  Blackboard is a web system used by ONLine or HYBrid courses and as an enhancement in many traditional, on-campus courses. Through Blackboard, students have 24/7 access to download class notes, submit assignments, take scheduled exams, read and contribute to class discussions, communicate with the instructor and other students, and receive feedback as directed by their instructors.
  
  I am registered but I have COURSES MISSING, now what?
  
  Students are not given access to their Blackboard courses until a few days before semester start; therefore, links to the courses may not appear in the My Courses list until then. IF THE SEMESTER HAS STARTED and you know that you have a course that is using Blackboard but it is not appearing in your My Courses list, complete the Blackboard Tech Support request form below. NOTE: NOT ALL On-Campus Courses use Blackboard, so ask your instructor first before submitting a tech support form. All ONLine and HYBrid courses will use Blackboard.
  
  To Get Blackboard Support, complete the Blackboard Technical Support Request Form.

  If you have trouble accessing the Bb Tech Support Form, sign in to your college Gmail account (@student.cccnj.edu), and then click the form's link above.
  
  This technical support request form allows students to request missing courses, reset passwords, request help with a Blackboard feature, or request some other type of Blackboard help.

  Other Important Technical Information

  College Email:
  Blackboard only uses College-issued email accounts for communication. Additionally, students will receive messages from instructors and/or Blackboard announcements only in their CCC email inboxes. The same is true for the instructors. When students send messages through Blackboard, they will only be sent to the instructor's CCC email account. Students and Instructors are expected to check their CCC email accounts regularly. Go to - http://www.cccnj.edu/email or http://gmail.com to log in.
  
  Recommended Browsers:
  Blackboard works well with specific browsers, for example, Google Chrome and Mozilla.org's FireFox. Using Safari, Internet Explorer, Edge, or other browsers may cause incompatibility when using Blackboard, especially when taking a test.

  To check the compatibility of your browser, use Blackboards Browser Checker.
  
  Mobile Devices and Blackboard's Mobile Learn App:
  Mobile Devices (smartphones and tablets) have some limitations while navigating Blackboard 9.1. Mobile devices are not recommended for submitting assignments or taking tests. While Blackboard's Mobile Learn App does have some advantages, the support for it from the College is limited. Students should contact Blackboard directly for help with the Bb Learn App.
  
  What does ONL, HYB, and ENH mean?
  
  ONL is short for Online Courses (take place completely online). HYB is short for Hybrid Courses (a blend of face2face and online). ENH is short for Enhanced Courses which are regular / traditional / face2face courses that are held on campus where the instructor has elected to use Blackboard to supplement the course by posting course materials accessible outside of the regular class meetings.
  
  How do I Change my Blackboard Password?
  
  Once you are logged in, in the Tools module, click on Personal Information. Next, click Change Password.
  
  INSTRUCTORS: How do I create a NEW Blackboard course or COPY my Existing Courses for an upcoming semester.
  
  Certified/Trained Instructors wishing to use Blackboard for their courses must complete the Blackboard Course Copy form located under Work Requests on the portal's home page. If the course is brand new, request a weekly or unit template, whichever better suits your needs. Instructors who have not been certified at CCC or have not participated in CCC training, need to contact Judy (jcirucci@cccnj.edu) to make the proper arrangements for training before course shells are delivered.
  
  How can I get Technical Support by phone?
  
  During regular business hours contact Judy at 856.691.8600 x1380 or Brandon at 856.691.8600, x1379. During off-hours and weekends complete the form mentioned above. To make a request via email, email Judy, jcirucci@cccnj.edu or Brandon, bpugh@cccnj.edu.